Delete your iamFit account
You can delete your account yourself in the app at any time, with or without a plan. Deleting removes your account and your data from the service at once, and can't be undone.
In the app
- Open iamFit and go to the Account tab.
- Tap the card with your name at the top.
- Tap Delete account and data.
- Check the list of profiles that go with it, then type DELETE in the Type DELETE field.
- Tap Confirm account deletion.
For your security, you must have signed in within the last 10 minutes. If the button stays grey, tap Sign in again before deleting, then continue.
Before you delete
- To keep your history: export a backup of each profile in Account › Export a backup.
- If you log for others: hand their profiles to them first (Account › All profiles › tap ⓘ next to the profile › Create a profile code). Otherwise those profiles are deleted with your account.
- If you have a subscription: deleting your account doesn't cancel it with Apple. Cancel in Account › Membership › Manage subscription, or iPhone Settings › [your name] › Subscriptions.
What is deleted
- Your account, email address, name, and the link to Apple or Google
- Your sign-ins on every device
- Every profile you own, including profiles you made for others and haven't handed over, with their workouts, routines, exercises you added, Trash and change history
- Access you gave others, access others gave you, and unused invitation codes
- Purchase records linked to the account
- The account's copy on the iPhone you delete it from
What is not deleted
- Profiles you've handed to their person, which are theirs now, and workouts you logged as a helper in other people's profiles. These stay with those profiles but are no longer linked to your account.
- Backup files you exported
- Your Apple subscription (cancel it yourself, as above)
- Emails you sent to support@iamfit.app; ask and they'll be deleted
How fast
- At once: your account and data are deleted from the service when you confirm.
- Sign in with Apple: iamFit asks Apple to revoke the link as soon as it can, and keeps retrying if Apple can't be reached.
- Google: remove iamFit from your Google account's connected apps at myaccount.google.com/connections.
- Within 30 days: copies in the database's recovery history (Cloudflare D1) expire. They exist only to recover the service after a failure.
- Other devices: other iPhones or iPads that were signed in can't use the account any more. Delete the app there to clear the copy left on the device.
If you can't sign in
Email support@iamfit.app with the subject "Delete my iamFit account" and tell us:
- whether you sign in with Apple or Google
- your account's email address. If you used Apple's Hide My Email, the relay address is in your iPhone settings under Sign in with Apple; or give your Apple ID email instead.
- roughly when you started using iamFit
Write from your account's email address if you can. The developer may ask a question to confirm the account is yours, will reply within 3 days, delete the account within 30 days, and tell you when it's done.
More in the Privacy Policy.